These Terms of Service govern your use of the Dreamweb website and any services provided by Dreamweb (“we”, “our”, or “us”). By accessing our website or engaging our services, you agree to these terms in full.

1. Services

Dreamweb provides web design, web development, e-commerce solutions, SEO, and related digital services to clients on a project basis. The specific scope, deliverables, timeline, and pricing for each engagement are defined in a separate project proposal or contract issued to the client.

2. Acceptance of Terms

By using our website or commissioning our services, you confirm that you are at least 18 years old and have the legal authority to enter into a binding agreement. If you are acting on behalf of a company or organisation, you represent that you have the authority to bind that entity to these terms.

3. Project Agreements

All client projects are governed by a separate written agreement (proposal, contract, or statement of work) that supersedes these general terms where there is a conflict. That agreement will specify:

  • Project scope and deliverables
  • Milestones and deadlines
  • Payment schedule and amounts
  • Revision rounds included
  • Ownership and handover terms

4. Payment Terms

Unless otherwise stated in your project agreement, the following default payment terms apply:

  • A 50% deposit is required before work commences.
  • The remaining 50% is due upon project completion, prior to final file delivery or site launch.
  • Invoices unpaid after 14 days may incur a late fee of 2% per month.
  • We reserve the right to pause work on any project where payment is overdue.

5. Intellectual Property

Upon receipt of full payment, all custom design and code produced specifically for your project transfers to you. The following exceptions apply:

  • Third-party assets — stock images, fonts, plugins, and open-source libraries retain their original licences and are not transferred.
  • Our proprietary tools and frameworks — internal boilerplate and utility code we use across projects remain our property. You receive a perpetual licence to use them as part of your delivered product.
  • Portfolio rights — we reserve the right to display the completed project in our portfolio and marketing materials unless explicitly agreed otherwise in writing.

6. Client Responsibilities

To ensure a smooth project, the client agrees to:

  • Provide all required content, assets, and access credentials in a timely manner.
  • Designate a single point of contact for feedback and approvals.
  • Review and respond to milestone submissions within 5 business days.
  • Ensure all materials provided to us do not infringe third-party rights.

Delays caused by late client feedback or content delivery may affect the project timeline and are not the responsibility of Dreamweb.

7. Revisions and Scope Changes

Revisions within the agreed scope are included as specified in your project agreement. Requests that fall outside the original scope (additional pages, new features, significant design changes) will be quoted separately and require written approval before work begins.

8. Warranties and Liability

We warrant that our work will be completed with reasonable skill and care, and that deliverables will match the agreed specification at handover.

To the maximum extent permitted by law, Dreamweb shall not be liable for:

  • Indirect, incidental, or consequential losses arising from use of our services
  • Loss of revenue or business opportunities
  • Third-party service outages (hosting providers, payment gateways, plugins)
  • Issues arising from client modifications made after project handover

Our total liability for any claim shall not exceed the total fees paid by you for the specific project to which the claim relates.

9. Cancellation

Either party may cancel a project with 14 days’ written notice. In the event of cancellation:

  • Work completed up to the cancellation date will be invoiced at our standard rate.
  • The initial deposit is non-refundable if work has already commenced.
  • All completed deliverables will be handed over upon receipt of payment for work done.

10. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the project. This obligation survives the termination of the project for a period of 3 years.

11. Governing Law

These terms are governed by the laws of Sri Lanka. Any disputes shall first be attempted to be resolved amicably. If resolution cannot be reached, disputes shall be subject to the jurisdiction of the courts of Colombo, Sri Lanka.

12. Changes to These Terms

We may update these Terms of Service from time to time. The updated version will be indicated by a revised “Last updated” date. Continued use of our website or services after any changes constitutes acceptance of the new terms.

13. Contact

For questions about these terms, please reach out: