Dreamweb (“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact information — name, email address, phone number, and company name when you submit a contact form or inquiry.
  • Project details — any information you share about your project requirements or business goals.
  • Payment information — billing details processed securely through our payment providers. We do not store card numbers on our servers.
  • Communications — emails, messages, or any other correspondence you send us.

We also collect certain information automatically when you visit our website:

  • IP address and approximate location
  • Browser type and operating system
  • Pages visited and time spent on each page
  • Referring website or source

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services you request
  • Send project updates, invoices, and relevant communications
  • Improve our website and services based on usage patterns
  • Comply with legal obligations
  • Send occasional marketing emails — only with your consent, and you may unsubscribe at any time

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

  • Essential cookies — required for the website to function correctly.
  • Analytics cookies — help us understand how visitors interact with the site (e.g., Google Analytics). Data is anonymised.

You can disable cookies through your browser settings at any time. Disabling essential cookies may affect website functionality.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

  • Service providers — trusted third-party tools we use to operate our business (e.g., email platforms, analytics, payment processors). These parties are contractually bound to keep your data secure.
  • Legal requirements — if required by law, court order, or governmental authority.
  • Business transfers — in the event of a merger or acquisition, your information may transfer to the new entity under the same privacy commitments.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 2 years. Client project data is retained for 5 years after project completion for accounting and legal purposes.

6. Your Rights

You have the right to:

  • Access — request a copy of the personal data we hold about you.
  • Correction — ask us to correct inaccurate or incomplete data.
  • Deletion — request that we delete your personal data, subject to legal obligations.
  • Objection — opt out of marketing communications at any time.

To exercise any of these rights, contact us at hello@dreamweb.lk. We will respond within 30 days.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmitted through our website is encrypted via HTTPS.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last updated” date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: